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Warranty Information


At POSMarket we understand your need to have your equipment and technology available 24/7.

Standard Warranty

All our products come with a full Australian manufacturers' guarantee. We don't deal with second-hand or 'grey import' products. If you have a warranty claim please contact our service department on 1300 737 998 to arrange a Return Material Authorisation (RMA) number.

Additional Onsite Warranty

We have also partnered with National Warranty Services, a company specialising in onsite warranty insurance. For a nominal extra charge you can have the peace of mind that your equipment is covered by a 3 year onsite warranty. If you would like the peace of mind of a three year onsite warranty for your purchase please contact our sales team on 1300 737 998.

NWS Onsite Warranty Features

1, 2, & 3 year Australia-wide national on-site premium warranty service for PCs and POS equipment, with a range of responses and hours of coverage.
  • 'No More To Pay'. All parts, labour, travel, & freight are included (naturally, damage, theft, and software problems not covered by warranty)
  • On-site service available for 25kms from nearest Service Agent.
  • Same Day 'Pick-up & Return' Courier service* for PCs more than 25kms away from our nearest Service agent.
  • 'Peace of mind' with an ethical professional company that keeps 100% of service contingency funds in a separate audited account to ensure your warranty service is always funded!
  • Service throughout Australia with over 2,000 National Service Agents in over 1,000 towns nationally.
  • Simple, easy to understand, helpful, Warranty Terms & Conditions
  • 'Peace of mind' with no dependency on just one Reseller for service.
  • National 1300 Service Centre for logging warranty calls and RAs!
  • No limit on the number of warranty calls per system.
  • Faster responses and extended hours of coverage available.

  CONTACT US    
We welcome your comments on our website and our products. Do you need more information about a product or special pricing for a bulk order? Please contact us using the form below or call our sales team on 1300 737 998.
Name:      Email Address or Phone:

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Telephone Orders or Advice
1300 737 998
Ph: (02) 9008 1134
Fax: (02) 8246 6382


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Why buy from POSMarket?
  • Best Prices in Australia: We guarantee to beat any advertised price in Australia
  • Comprehensive Range: We have thousands of products to suit your needs
  • Fast Service: Our customers usually receive their orders within 2 or 3 business days
  • POSMarket.com.au is a division of Tensor Design Pty Limited | ABN: 84 117 618 612 | Terms and Conditions | Site Map
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