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Product Warranty

Information on our Product Warranties and Addition Services

Free Expert Consultation

At POSMarket we understand your need to have your equipment and technology available 24/7.


Standard Warranty
All our products come with a full Australian manufacturers' guarantee. We don't deal with second-hand or 'grey import' products. If you have a warranty claim please contact our service department on 1300 737 998 to arrange a Return Material Authorisation (RMA) number.


Additional Onsite Warranty
We have also partnered with National Warranty Services, a company specialising in onsite warranty insurance. For a nominal extra charge you can have the peace of mind that your equipment is covered by a 3 year onsite warranty. If you would like the peace of mind of a three year onsite warranty for your purchase please contact our sales team on 1300 737 998.


NWS Onsite Warranty Features

  • 1, 2, & 3 year Australia-wide national on-site premium warranty service for PCs and POS equipment, with a range of responses and hours of coverage.
  • 'No More To Pay'. All parts, labour, travel, & freight are included (naturally, damage, theft, and software problems not covered by warranty)
  • On-site service available for 25kms from nearest Service Agent.
  • Same Day 'Pick-up & Return' Courier service* for PCs more than 25kms away from our nearest Service agent.
  • 'Peace of mind' with an ethical professional company that keeps 100% of service contingency funds in a separate audited account to ensure your warranty service is always funded!
  • Service throughout Australia.
  • Simple, easy to understand, helpful, Warranty Terms & Conditions
  • 'Peace of mind' with no dependency on just one Reseller for service.
  • National 1300 Service Centre for logging warranty calls and RAs!
  • No limit on the number of warranty calls per system.
  • Faster responses and extended hours of coverage available.
  • Faster responses and extended hours of coverage available.

Free Consultation

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Pickup Locations

NSW
  • Huntingwood 2148
  • Rosehill 2142
  • Rydalmere 2116
QLD
  • Tingalpa 4173
VIC
  • Box Hill South 3128
WA
  • Burswood 6100