The world's most used Barcode & Labelling software was upgraded to version 2019 just over a year ago. Since then thousands of customers have upgraded from older versions to the latest version, but there's still some confusion regarding what can and can't be done.
We've put together the below frequently asked questions to help you on the process
Can I still purchase a new license of the older Bartender 2016 version?
Yes you sure can.
Just purchase the latest Bartender 2019 License, and advise us you wish to use the previous 2016 version. When the License key is emailed to you, follow the link to login to Bartenders Portal, in the section to download the software select the 2016 version in the drop-down box.
You still get 1 Year Maintenance & Support on Version 2016.
Bartender 2016 is still available until the 10th of March 2021.
How do I upgrade from Bartender Basic/Professional 2016 to Bartender Professional 2019?
To do this you just need an active Maintenance & Support Contract on your current license.
With an active Maintenance & Support contract you can do the following free upgrades:
- Basic 2016 to Professional 2019 (1 x Printer)
- Professional 2016 to Professional 2019 (2 x printer)
Please note the older Professional 2016 license was licensed per PC and supported unlimited printers. Professional 2019 is licensed per printer and it supports multiple networked PCs.
I have Bartender 2019 and want to upgrade printer count/edition/version, do I need an active maintenance & support contract?
Yes, All upgrades require an active maintenance & support contract.
I have Bartender 2016 and want to upgrade printer count/edition/version, do I need an active maintenance & support contract?
- If you purchased your license before April 2019, you dont require an active maintenance contract to upgrade printer count (unless 50 or more printers)
- If you purchased your license after April 2019 you do require an active maintenance contract.
- Yes you require an active maintenance & support contract
I have an older 2016 version and wish to get a Maintenance & Support contract to upgrade, how do I do it?
Contact us and let us know your details and license key. We will provide a quote for the maintenance & support contract to suit. At the moment Bartender is offering a Maintenance Amnesty Promotion which expires on June 30th. If you are looking to upgrade please contact us before the Promo expires.
We hope the above information helps, if you have any questions that aren't answered above please contact our expert team who are happy to assist.
You can check out the latest versions of Bartender here:
Bartender Professional 2019
Bartender Automation 2019
Bartender Enterprise Automation 2019