1300 737 998
Need Help?

Our expert team has specialised
training & experience to help
find the right solution for your

Call 1300 737 998

Click and Collect

Latest News from the POS & Barcode Industry

Free Expert Consultation

Thursday, June 19, 2014

One of the weapons in the arsenal of brick and mortar retailers in the battle to preserve and grow their market share in the face of completion from solely online retailers is referred to as Click and Collect service.

This enables customers to order a product online, and then pick it up at the store location that is most convenient. The advantage to the customer is one that has driven them to stores for centuries, which is the instant gratification of having a purchase in their hands as soon as possible. Even next day delivery, disregarding the expense, cannot match that speed, at least not until Google gets its fleet of delivery drones deployed.

Dick Smith is one retailer that is adopting the strategy. To this point, 53 of their locations have the appropriate technology in place and the corporation is committed to making click and collect available at another 320 locations in Australia and New Zealand.

As is to be expected, at the current moment the service is concentrated in the larger states of NSW, Queensland and Victoria, but there are also a few locations in WA, NT, Tasmania and NZ.

The click and collect strategy relies on technology supplied by the eCommerce shipping management platform Termando. The platform claims as one of its key benefits the ease of use for Dick Smith store staff, minimising training requirements. It also permits the retailer using the platform to route stock to the desired location and time shipments to peak periods of demand.

Temando is also capable of managing inventory levels at each location and to allocate shipments to the best location to fulfill a customer’s order.

The very technology that represents the greatest threat to the existence of traditional retailing is now being employed to help those retailers strike back against online retailers.

If you have a business that could use some help with your eCommerce strategy or a modern Point of Sale system, contact our team today for a free demonstration.

Recent Posts

Urovo Mobile Computers
We're excited to offer you the range of Urovo Mobile Computers & Scanners. Urovo are an award winning manufacturer specialising in rugged devices for the warehousing, logistics, healthcare and

BarTender Starter Edition - Powerful new software for small business
Seagull Scientific have released a new entry-level edition to their Bartender range - Bartender Starter. Built for small businesses and departments, and for brands who participate

Zebra launches the TC21 and TC26
Zebra have just launched the new TC21 and TC26 mobile computers, which

Honeywell Specials
We have teamed up with Honeywell to offer some incredible EOFY pricing on Barcode scanners, Mobile computers and Label printers. Pricing is valid until the 30th June so get in quick. Check out the

Bartender Label & Barcode software. Upgrade FAQ
The world's most used Barcode & Labelling software was upgraded to version 2019 just over a year ago. Since then thousands of customers have upgraded from older versions to the latest version,

Custom solutions for a changing world
With the outbreak and ongoing restrictions from COVID-19, businesses have had to rethink the way they operate and interact with customers. The way people shop & dine will be completely different to