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Motorola Continuously Implements New Technologies

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Sunday, June 20, 2010

Motorola is a well known company and one of the leaders of portable electronic and other trouble shooting devices. It announced today that two programs to help companies with limited resources to keep their mobile devices and wireless networks working would be implemented.

Motorola announced the use of the Managed Infrastructure Service. This is one of the newest creations. It allows Motorola's AirDefense network management program to examine the wireless systems and resolve issues that they might have.

Managed Device Service is the other program that Motorola implemented. It used the company's Mobility Services Platform Software to provide customers support for problems with their laptops, mobile devices and barcode scanners from a remote location. There is also the ability erase data from a lost device and complete software updates from a remote location. Motorola explained this information on an online fact sheet.

There are other companies that provide device management software, and they are Sybase's Afaria, and Intermec's SmartSystems, according to Gartner analyst Ken Dulaney. Motorola has been around for 75 years and is promoting itself because of its longevity. It is also promoting itself because it is well known provider of the managed service and not only a cell phone company.

David Gagne, vice president of enterprise mobility solutions at Motorola, said, "Customers gain the confidence that their ecosystem is monitored by technicians with deep engineering and industry expertise."

AT&T and Verizon both have a lot of mobile and wireless services for businesses, much like other outsourcing companies. Mobile management will continue to grow as more mobile devices and networks operate on more of a central role in the organizations.

Matt Hamblen discusses mobile phones and wireless devices. He talks also talks about smart phones, various handhelds and wireless networking for Computerworld.

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