Extreme ExtremeWorks-97007
POSMarket SKU: Z18989
This model is available in 2 different configurations. Select a configuration from the list below or contact one of our experts on 1300 737 998 for help.
Extreme Support of 4 Hour Advanced Hardware Replacement, 24x7 - 4 Hours Field Replaceable Unit response time
Product Overview
The Extreme Networks Advanced Hardware Replacement (AHR) Services offerings provide technical support, update and/ or upgrade support, and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure, service offerings cover the replacement part arrival within the response time specified for the service level purchased, subject to the conditions defined herein.
Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
*Diagnosis and troubleshooting required to identify the faulty Field Replaceable Unit ("FRU") to be replaced must be completed prior to requesting the replacement FRU. The response time interval starts after the GTAC validates the customer's request for a replacement FRU and assigns an RMA number.
Product Specifications
| Manufacturer | Extreme Networks Services |
| Brand | Extreme Networks |
| Product Line | Extreme Networks ExtremeWorks |
| Service code | 97007 |
| Description | 4 hour-Advanced Hardware Replacement |
| FRU response time | 24x7 - 4 Hours |
| Packaged Quantity | 1 |
| Class of Equipment | Complicated network devices |
| Type | Extended service agreement |
| Service Included | Advance parts replacement |
| Full Contract Period | 1 year |
| Model | Description | Price | Stock | |
|---|---|---|---|---|
| NIEX97007H32103 | ExtremeWorks 97007 EW 4HR H32103 VDX6740-24-F | $3,987.50 | Add to Cart | |
| 97007-AP510i-WR | ExtremeWorks 97007, 4HR AHR for AP510i-WR | $350.63 | Add to Cart |
Product Accessories
| Filename | Size | ||
|---|---|---|---|
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ExtremeWork AHR Service.pdf | 99KB | Download |
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ExtremeWorks Maintenance Services.pdf | 66KB | Download |
Product Videos
Please contact our team for more information using the 'Ask an Expert' form or call us on 1300 737 998.
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NSW
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QLD
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VIC
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WA
- Burswood 6100
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