FLIR Meridian NVR SSA Gold 1 yr renewal
POSMarket SKU: Z20129
One (1) Year Gold Software Service Agreement per Meridian NVR. Includes Phone and Remote Access Support during local office work hours.
Product Overview
FLIR's Software Service Agreement (SSA) provides approved Value Added Resellers (VARs) the opportunity to improve their bottom line through providing their customers with new software revisions, updates and training for FLIR’s Video Management Systems.
The SSA gives you remote access support, scheduled support and training. Platinum customers receive the benefits of an annual on-site visit, health audit, and access to training videos and webinars for end users and technicians.
FLIR Cloud Services is a fully remote health monitoring system in real-time, only available to SSA customers. Download the Cloud Services pdf in this section to find out more.
Provides Guaranteed Response Time & Software Version Upgrades for duration of contract. Renewal of existing contract.
Features
- Software version upgrades keep your system up-to date with the most advanced NVMS technology
- Prioritized technical support and remote assistance
- Training webinars and training videos
- Remote Health Audit and expert advice
Product Specifications
| Software Service Agreement Gold Level SSA | |
| Software version upgrades containing new features and camera support | YES |
| Telephone support & remote assistance | 8 am- 8 pm EST Monday- Friday (excluding holidays) |
| Average response time | four hours |
| Remote health audit | once annually |
| SPOC: account manager | Available for a fee |
| Access to training videos | YES |
| Online end-user training webinars | Two annually* |
| Advance RMAs for In-warranty hardware | YES |
| Back order priority fulfillment | N/A |
| FLIR Cloud Services | YES |
| Model | Description | Price | Stock | |
|---|---|---|---|---|
| SSA-MER-1Y-RN | Meridian NVR Service Agreement SSA, Gold 1 year Renewal | $790.63 | Add to Cart |
Product Accessories
| Filename | Size | ||
|---|---|---|---|
 |
FLIR Software Service.pdf | 116KB | Download |
|
Software Service Agreement.pdf | 66KB | Download |
Product Videos
Please contact our team for more information using the 'Ask an Expert' form or call us on 1300 737 998.
Contact our Team
Warehouse Locations
NSW
- Huntingwood 2148
- Rosehill 2142
- Rydalmere 2116
QLD
- Acacia Ridge 4110
- Tingalpa 4173
VIC
- Box Hill 3128
WA
- Burswood 6100
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