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FLIR Meridian NVR SSA Gold 1 yr renewal

$831.88 (incl. GST)

POSMarket SKU: Z20129

SSA-MER-1Y-RN: Meridian NVR Service Agreement SSA, Gold 1 year Renewal

One (1) Year Gold Software Service Agreement per Meridian NVR. Includes Phone and Remote Access Support during local office work hours.

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Product Overview
Enjoy the benefits of having priority access to FLIR’s technical team and the peace-of-mind of protecting your customers’ video surveillance investment. FLIR offers a portfolio of service options providing industry-leading customer support.

FLIR's Software Service Agreement (SSA) provides approved Value Added Resellers (VARs) the opportunity to improve their bottom line through providing their customers with new software revisions, updates and training for FLIR’s Video Management Systems.

The SSA gives you remote access support, scheduled support and training. Platinum customers receive the benefits of an annual on-site visit, health audit, and access to training videos and webinars for end users and technicians.

FLIR Cloud Services is a fully remote health monitoring system in real-time, only available to SSA customers. Download the Cloud Services pdf in this section to find out more.

Provides Guaranteed Response Time & Software Version Upgrades for duration of contract. Renewal of existing contract.

Features
  • Software version upgrades keep your system up-to date with the most advanced NVMS technology
  • Prioritized technical support and remote assistance
  • Training webinars and training videos
  • Remote Health Audit and expert advice
Product Specifications
Software Service Agreement Gold Level SSA
Software version upgrades containing new features and camera support YES
Telephone support & remote assistance 8 am- 8 pm EST
Monday- Friday (excluding holidays)
Average response time four hours
Remote health audit once annually
SPOC: account manager Available for a fee
Access to training videos YES
Online end-user training webinars Two annually*
Advance RMAs for In-warranty hardware YES
Back order priority fulfillment N/A
FLIR Cloud Services YES
ModelDescriptionPriceStock
SSA-MER-1Y-RN Meridian NVR Service Agreement SSA, Gold 1 year Renewal $831.88
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Product Accessories
Not all accessories and consumables are listed on our website. Please contact one of our experts using the 'Ask an Expert' form or call us on 1300 737 998 if you don't find what you're looking for.
FilenameSize
PDF Document FLIR Software Service.pdf 116KB Download
PDF Document Software Service Agreement.pdf 66KB Download
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Please contact our team for more information using the 'Ask an Expert' form or call us on 1300 737 998.

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Warehouse Locations
NSW
  • Huntingwood 2148
  • Rosehill 2142
  • Rydalmere 2116

QLD
  • Acacia Ridge 4110
  • Tingalpa 4173

VIC
  • Box Hill 3128

WA
  • Burswood 6100

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